ePhotoCraft.com is committed to protecting your privacy. That's because we
base our business on the trust you place in us. The information we collect from
you, the customer, is gathered to ensure secure ordering and to provide a more
personalized shopping experience. You can help us ensure your privacy by not
sharing your Account user name or password with anyone. See below for detailed
information about how we protect your personal information. If you have any
concerns, comments or complaints, be sure to
let us know.
How much information must you share?
The amount of information we collect depends on you. We collect
information needed for secure ordering and customizing your experience.
See below to find out what information is
required for what task.
IP address - We use IP addresses to measure our site traffic and
to help provide a relevant shopping experience. Your IP address is not
linked to your customer information.
- Referral site - If you come to our site via a link, the location
of the referral is captured. This is used to help us know where our
users come from.
- Browser type - This information is captured to help us optimize
our site to match the latest technology used by our customers.
- Movements through our site - We keep track of pages you visit to
help us provide a more personalized and relevant shopping experience.
User name, password, e-mail address, and contact information.
Purchase product online from ePhotoCraft.com
Payment information, although credit card and PO numbers may be phoned in as an
Is your information used for any other purpose?
We require only the personal information that is needed for safely processing
your online order and for contacting you about your transactions. It is used
exclusively for that purpose. If you become an ePhotoCraft.com customer, you may
receive mailings from your account information and your account information may
be analyzed as part of our standard business practices. Once we implement our
mailing system, you will be given the option to receive or refuse these such
Will your information be given to any other party?
Your personal information is not shared with any other party.
What about e-mail?
When you purchase online from ePhotoCraft.com, we will contact you by e-mail
to confirm your order and to update you on the status of your order. We also do on occasion send emails with new offers and promotions, which you can choose to not receive.
ePhotoCraft.com is committed to providing all customers with a friendly and
unique experience. In order to measure how well we are doing and to better
understand how we can continually improve our product offerings and our ability
to meet your unique requirements, we may from from time-to-time contact you by
phone or e-mail and solicit your participation in research. Your participation
is voluntary and you may request to remove yourself from future efforts of this
How do we protect your information?
We employ powerful 128-bit encryption technology and Secure Socket Layers (SSL)
in all areas where your personal identity is required. For your protection,
ePhotoCraft.com is certified by InstantSSL. This is your assurance that our site
is authentic and that we're employing SSL security. You can check this security
protection setting within your browser. To view our InstantSSL certificate, click
on the image of the closed lock or the solid key at the bottom of your browser.
Our site security information will appear. For more information, contact your
browser's publisher. Your account information and order history are kept behind
our firewall on our servers. All transaction information is processed under
encrypted channels, although you always have the option to choose unencrypted
processing. To be sure you have the most protection available, be sure to
download the latest version of today's most popular browsers,
Microsoft Internet Explorer and
Netscape Communicator. In addition,
access to your personal information is restricted within our company to provide
Who can see your account information?
Only authorized programming personnel at Photo Craft are permitted to see your
password. If you
forget your password, you can receive a reminder via e-mail or you can
create a new one.
Only authorized sales, customer service and accounting personnel are permitted
access to your account information. Employees who violate our privacy pledge
will be subject to our normal disciplinary process. Whenever we hire other
organizations to provide support services, we will require them to conform to
our privacy pledge and to allow us to audit them for compliance.
What if you change how you use my information?
If we change how we use your personal information, we will notify you by
prominently posting notice of the change to this page.
How do you create a User Account?
If you've already conducted business with Photo Craft (our Brick & Mortar shops) in the past and would
like to begin purchasing online, you'll need to contact us and provide us with
your E-mail Address. You can then go to our
Account Login page
and use the "Forgot your password" section to have your randomly generated
password emailed to you. Once you receive your password, you may change
your password at any time by going to your Account profile.
What about cookies?
this time. If this happens to change for future projects, we will notify you of the change
on this page.
How do you give us feedback?
Simply click here to send us
feedback via e-mail.
How do you correct inaccurate information?
You can update your basic
at any time. To correct any other account information, please contact us by
telephone or by email. We will attempt to keep customer information complete, up
to date, and accurate. We will tell our customers how and where to conveniently
access their account information (except when we are prohibited to do so by law)
and how to notify us about errors which we will promptly correct.
How do I contact Photo Craft?
Click here to